Khalid A. Abulmajd
Ministry of Health, Oman
Biography
A Physician, graduated 1991, Anesthesiologist, worked as a direct patient carer from 1992, in 2002 there was a turn point in my thinking after I had been exposed to
an infl uential experience. I am proud of the best decision I have ever made, the decision to change my career from treating patients to treating healthcare systems.
I started to fi nd the answers to many questions; why our patients are not satisfi ed, why we make errors, why all of us suffer, why a lot of resources are utilized to
produce a minimum outcome. The answer of all those questions is that” Every system is perfectly designed to get the results it gets”. In looking at the total of our
work, I realized that we are focusing on individual work rather than the whole system. Treating diseased people is the main core of healthcare, but treating diseased
healthcare systems is a priority.